Sales Support & FAQ

FAQ Section
Printing Resources

Frequently Asked Questions

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Garment Questions

Yes! Let us know what you are looking for, whether it is a different color, size, etc and we will do our best to accommodate you.

Yes! Let us know what you are looking for, and we can help you with garment choice and custom print your logo on a wide variety of garments. Check out are “Custom Printing” page for more information.

Designs are SUPER SOFT and lightweight. Professionally printed. We use ring spun cotton which gives a much softer feel. You can find specific details under the "Details" tab on the product page.
Shipping & Delivery

Pre-printed clothing - We ship out new orders within 1-3 business days. Once shipped, depending on your location and shipping speed, delivery can take anywhere between 2-10 business days. All orders come with tracking numbers except Canada AIRMAIL FLAT and USPS First Class FLAT.

Printer Supplies/Ink/Bulk Blanks – Orders are shipped the same business day if placed before 12 noon. Orders placed afterwards are shipped the next business day.

Custom Orders - For local custom orders, we can arrange for pickup or we can deliver right to your door. Since custom orders are all very different, we will discuss timelines with you.

Custom Orders - For local custom orders, we can arrange for pickup or we can deliver right to your door. Since custom orders are all very different, we will discuss timelines with you.

For USA orders, we ship out of WA State USA. For Canadian orders, we ship out of British Columbia Canada.

Pre-printed clothing - We offer an easy, no hassle 30 day return and exchange policy for pre-printed garments. If you want to do a size/color exchange or refund, please send us back your original order and we will send out the new size/color free of charge. Please note the garment must be in its original "new" condition; free of hair, non original smells, etc :) Items not received in this condition are subject to a re-stocking fee. Please note that we do not refund shipping costs. In the event of a defective garment, we will ship out a new garment free of charge. Returns/exchanges/refunds can be made on your Account page.

Printer Supplies/Ink/Bulk Blanks – We offer a 15 day return for refund on all business supplies. Please note that the product must be in its original "new" condition and unopened. We do not pay for shipping back to our location. Goods received in this condition will be refunded minus the original shipping. For damaged or defective items, we will work with you do determine the problem. If needed, we will provide a pre-paid shipping label to return the damaged goods. Once we have confirmed the items defective, we will send out replacements at no additional cost.

Custom Orders - For local custom orders, we can arrange for pickup or we can deliver right to your door. Since custom orders are all very different, we will discuss timelines with you.

Order and Checkout

Yes, you can pickup at our location in Surrey BC Canada. Please call and make an appointment to pickup.

We do! Orders $59+ will have a FREE Standard Shipping option at Checkout.